A 2025 study by Muhammad Mustofa Fahmi from Universitas Slamet Riyadi finds that civil servant competence is the most decisive factor influencing employee performance at the Regional Secretariat of Ponorogo Regency. The research is significant as it highlights practical strategies to strengthen bureaucratic performance and public service quality at the local government level.
The study involved 68 State Civil Apparatus (ASN) respondents using a quantitative survey approach. It examines how competence, organizational culture, and supervision affect performance, including the role of supervision as a moderating factor.
Public sector performance remains a persistent challenge in Indonesia. Many civil servants have yet to meet competency standards, while weak organizational culture and ineffective supervision often limit productivity. In Ponorogo, performance gaps are still visible, including delays in task completion.
The research applies a questionnaire-based survey and statistical analysis to identify the most influential factors. This approach provides a clear, data-driven understanding of how internal organizational elements shape employee performance.
Key Findings
The study reveals several important results:
- Civil servant competence has the strongest and most significant effect on performance (β = 0.475)
- Organizational culture positively and significantly influences performance
- Supervision also has a positive and significant effect
- Supervision does not moderate the competence–performance relationship
- Supervision strengthens the influence of organizational culture on performance
- All variables explain 68.2% of performance variation
These findings confirm that highly competent civil servants consistently deliver strong performance regardless of supervision levels. In contrast, organizational culture becomes more effective when reinforced by strong supervision.
Implications and Impact
The study offers clear policy directions:
- Local governments should prioritize continuous competency development through training and education
- Organizational culture must be strengthened through consistent value internalization
- Supervision systems should be improved to reinforce organizational practices
Muhammad Mustofa Fahmi of Universitas Slamet Riyadi emphasizes that competence forms the foundation of performance, while supervision acts as a reinforcing mechanism to ensure organizational culture is effectively implemented.
These findings are relevant for other regional governments seeking to improve public service delivery through evidence-based bureaucratic reform.
Author Profile
Muhammad Mustofa Fahmi – Universitas Slamet Riyadi
Source
Fahmi, M. M. (2025). The Influence of Civil Servant Competence and Organizational Culture on Civil Servant Performance with Supervision as a Moderating Variable at the Regional Secretariat of Ponorogo Regency. International Journal of Educational Technology Research (IJETR), Vol. 4 No. 1, pp. 21–32.
DOI: https://doi.org/10.59890/ijetr.v4i1.294
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