Blockchain Smart Contracts Could Strengthen Commercial Dispute Resolution, Study Finds

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FORMOSA NEWS

Blockchain-based smart contracts could make commercial transactions more predictable by automating payments, escrow releases, and other measurable obligations, but they cannot fully replace courts, arbitration, or other legal dispute-resolution mechanisms, according to a 2026 study by Warmiyana Zairi Absi of the College of Law Pledge of Youth, Indonesia, and Rika Mulyati and Sinung Suakanto of Telkom University, Indonesia. Published in the Journal of Legal and Cultural Analytics (JLCA), the study argues that the most workable approach is a hybrid model that combines automated blockchain execution with conventional legal mechanisms.

The research is relevant as blockchain technology becomes increasingly connected with commercial transactions. Smart contracts are computer programs designed to execute predetermined contractual obligations automatically, reducing the need for human intervention. This automation can improve efficiency and provide a clear record of when certain transactions occur. However, the researchers note that commercial contracts often involve circumstances that cannot be reduced to computer code, including questions of good faith, changing conditions, product quality, and responsibility for unexpected events.

How the researchers examined smart contracts

Absi, Mulyati, and Suakanto conducted qualitative normative legal research rather than a survey or experiment involving human participants. They examined legal rules, legal doctrines, academic literature, and relevant decisions and cases to assess the legal position of blockchain-based smart contracts and their possible integration into commercial dispute resolution.

The analysis focused on Indonesian legal frameworks, including the Civil Code, Law No. 11 of 2008 on Electronic Information and Transactions as amended by Law No. 19 of 2016, and Law No. 30 of 1999 on Arbitration and Alternative Dispute Resolution. The researchers compared these legal sources and analyzed them through legal interpretation and legal argumentation.

Two possible roles for smart contracts

The study identifies two broad ways smart contracts can function in commercial agreements.

The first treats the smart contract itself as the contract, with its clauses, conditions, and execution mechanisms encoded entirely on a blockchain. The second uses a written contract as the main legal document while employing a smart contract to automatically execute selected obligations, such as payments, escrow arrangements, or digital-asset transfers.

The researchers found that the second model is more compatible with legal certainty. A written contract can address matters that are difficult to encode completely, including interpretation, force majeure, changes in circumstances, liability, and dispute-resolution procedures.

Under Article 1320 of Indonesia’s Civil Code, the researchers state that a contract does not become invalid simply because part of it is implemented through code. The more important issues are whether the parties actually agreed to the contract and whether the identity and authority of the parties can be established.

Electronic records can also have evidentiary value under Indonesia’s electronic transactions framework. However, a blockchain address does not automatically establish the legal identity of the person controlling it. Contracts therefore need clear provisions concerning blockchain addresses, account control, authentication, and procedures for compromised or lost private keys.

Smart contracts work best with measurable obligations

One of the clearest findings concerns the type of contractual obligations that can benefit from automation.

Smart contracts can increase certainty when obligations can be represented as objective data. Examples include:

  • Automatic payments
  • Escrow releases
  • Late-payment penalties
  • Digital-asset transfers
  • Recording the timing and sequence of transactions

Blockchain records can provide a chronological trail showing when an action occurred and what the system executed. This can reduce factual disagreements about whether a measurable obligation was performed.

The limitations become more apparent when obligations require human judgment. Product quality, service standards, “best effort” requirements, supply-chain delays, and other contextual issues cannot necessarily be determined by computer code alone.

The researchers also identify technical risks. Bugs, incorrect configurations, or failures in external data sources can cause a smart contract to execute incorrectly. Written contracts should therefore establish responsibility for technical failures, code audits, system updates, emergency termination, and procedures for correcting erroneous execution.

Blockchain records can strengthen evidence—but do not tell the whole legal story

Blockchain records may provide useful evidence in commercial disputes because transactions are recorded chronologically and are difficult to alter. Such records can help establish payment times, escrow releases, blockchain addresses involved in transactions, and the output of smart-contract execution.

However, the researchers emphasize an important distinction: blockchain records activity associated with an address, not necessarily the legal identity of a person or company. Additional evidence may therefore be required to establish who controlled an address and whether a particular blockchain action represented fulfillment of a contractual obligation.

The study recommends combining on-chain evidence with off-chain materials such as correspondence, transaction documents, system logs, audit trails, and expert testimony.

Why courts and arbitration still matter

The study finds that smart contracts cannot fully replace conventional dispute resolution because legal disputes frequently involve interpretation and judgment.

A court or arbitrator may need to examine the purpose of an agreement, commercial practices, ambiguous or conflicting clauses, changes in circumstances, or whether a party acted in good faith. These issues cannot always be translated into objective computer instructions.

The researchers also point to disputes involving product quality, supply-chain disruptions, service standards, force majeure, and compensation. Such matters may require evidence and contextual assessment beyond what a smart contract can automatically process.

A hybrid model could connect technology with legal protection

Absi, Mulyati, and Suakanto therefore propose a hybrid approach. Under this model, the written contract establishes the parties’ rights, obligations, responsibilities, and dispute-resolution forum, while a smart contract automatically performs selected obligations and generates technical evidence.

In litigation, blockchain records could help establish the sequence of contractual events while judges determine issues such as default, damages, cancellation, and recovery. Arbitration may offer additional flexibility for handling technical evidence, while mediation and negotiation can help resolve disputes requiring compromise or adjustments.

The researchers describe the central principle as keeping automated execution within a broader legal framework. Their analysis indicates that the efficiency of smart contracts is strongest when contractual conditions can be objectively verified, while legal uncertainty increases when transactions become more complex or dependent on external information.

In practical terms, the research suggests that businesses using blockchain-based contracts should not rely on code alone. Contracts should clearly identify the parties and blockchain accounts, allocate technical risks, establish procedures for technical failures, define the treatment of electronic evidence, and specify whether disputes will be handled through litigation, arbitration, or alternative dispute resolution.

What the research means for businesses and policymakers

For businesses, the findings suggest that smart contracts can be particularly useful for transactions involving clearly measurable obligations. Their use may reduce disputes over whether and when automated performance occurred, while blockchain records can provide additional evidence.

For policymakers and legal institutions, the study highlights the need to develop rules and procedures capable of dealing with blockchain evidence, digital identities, technical failures, and disputes involving automated contracts. Courts and arbitration institutions may also need sufficient technical understanding to evaluate blockchain-based evidence.

The researchers ultimately characterize smart contracts as evidence tools and partial execution mechanisms connected to established dispute-resolution institutions, rather than replacements for those institutions.

Author Profiles

Warmiyana Zairi Absi — College of Law Pledge of Youth, Indonesia. The article identifies Absi as the corresponding author and lists the research focus in contract law, blockchain-based smart contracts, and commercial dispute resolution.

Rika Mulyati — Telkom University, Indonesia. The article identifies Mulyati as one of the researchers examining the legal integration of blockchain technology and commercial contracts.

Sinung Suakanto — Telkom University, Indonesia. Suakanto is listed as a co-author of the research addressing blockchain-based smart contracts and commercial contract dispute resolution.

The article does not state the authors’ academic degrees, so no degree information is added here.

Source

Article title: Integration of Blockchain-Based Smart Contracts in the Resolution of Commercial Contract Disputes
Journal: Journal of Legal and Cultural Analytics (JLCA)
Publication: Volume 5, No. 1, 2026, pp. 1–18
Authors: Warmiyana Zairi Absi, Rika Mulyati, and Sinung Suakanto
Affiliations: College of Law Pledge of Youth, Indonesia; Telkom University, Indonesia
DOI: https://doi.org/10.55927/jlca.v5i1.16233
Official journal: https://journal.formosapublisher.org/index.php/jlca

 


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