YOGYAKARTA – The growing participation of women in the workforce introduces distinct challenges in balancing professional obligations with domestic responsibilities. A 2026 scientific study conducted by Amanda Sagita and Majang Palupi from Universitas Islam Indonesia examined the impact of dual roles and workload on work-family conflict among female employees at PKU Muhammadiyah Gamping Hospital. This research offers valuable insights for healthcare administrators and human resource managers seeking to implement supportive workplace strategies for female personnel.
Healthcare settings place rigorous physical, emotional, and time demands on personnel. For female employees who are married and raising children, high-pressure shift duties frequently overlap with family responsibilities. Excessive workloads and competing inter-role expectations can generate substantial job stress, potentially spilling over into household dynamics and impairing occupational well-being. These operational realities highlighted the need to investigate how job stress functions as a mediating mechanism linking workplace factors to work-family conflict.
To evaluate these structural dynamics, the authors executed a quantitative survey study. Data were gathered via questionnaires administered to 120 married female permanent employees at PKU Muhammadiyah Gamping Hospital who have employed spouses and children under 20 years of age. Structural Equation Modeling-Partial Least Squares (SEM-PLS) was utilized to assess measurement validity and evaluate both direct and indirect structural pathways.
The research findings demonstrate that dual roles exert a direct, positive, and highly significant effect on work-family conflict. Dual roles and workload were also found to significantly increase job stress levels among female employees. Furthermore, workload directly and indirectly influences work-family conflict, with job stress serving as a statistically significant mediator.
Crucially, the study revealed contrasting mediating functions for job stress across the two predictors. Job stress significantly mediates the relationship between workload and work-family conflict, demonstrating that excessive tasks generate psychological pressure before impacting domestic life. Conversely, job stress does not significantly mediate the effect of dual roles on work-family conflict, indicating that competing role demands directly create time and behavioral conflicts without requiring prior psychological stress accumulation.
These findings carry important policy implications for hospital governance, occupational health, and human resource management. Healthcare organizations are encouraged to implement equitable workload distribution, flexible shift scheduling, and adequate staffing levels alongside psychological support programs. Addressing workload pressures directly minimizes job stress spillover, safeguarding employee well-being and organizational productivity.
This study was authored by Amanda Sagita and Majang Palupi from Universitas Islam Indonesia, Yogyakarta.
Author Profile:
Amanda Sagita, Majang Palupi (Universitas Islam Indonesia)
Research Source:
Article Title: The Influence of Dual Roles and Workload on Work-Family Conflict: The Mediating Role of Work Stress among Employees at PKU Muhammadiyah Gamping Hospital
Journal: East Asian Journal of Multidisciplinary Research (EAJMR), Vol. 5, No. 9, 2026, pp. 3699-3714
DOI: https://doi.org/10.55927/eajmr.v5i9.307
Journal Link: https://journaleajmr.my.id/index.php/eajmr
0 Komentar