Sustaining Zakat Collection in Bengkalis: Governance, Trust, and Strategic Diversification

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The dramatic growth in the collection of Zakat, Infaq, and Sadaqah (ZIS) at the National Board of Zakat (BAZNAS) of Bengkalis Regency has become a significant focal point for the governance of Islamic philanthropy in Indonesia. Research conducted by Risman Hambali and Emerita Siti Naaishah Binti Hambali from the Universiti Islam Malaysia, in collaboration with Hainnuraqma Rahim from Universiti Teknologi MARA (UiTM), published in May 2026, dissects the strategies behind this success while highlighting the urgent need for income source diversification to ensure long-term institutional sustainability.

The Challenge of Revenue Dependency

Historically, zakat management in many regions has been constrained by a heavy reliance on payroll deductions from Civil State Apparatus (ASN). In Bengkalis, while ZIS receipts surged from Rp4.73 billion in 2022 to over Rp14.19 billion by 2025, the researchers caution that the current funding structure remains vulnerable. More than Rp10.5 billion of the total collection is still sourced from a limited pool, underscoring the critical need for innovation to reach muzaki (zakat payers) from the general public and the private business sector.

Research Methodology

The researchers employed an exploratory qualitative case-study approach to evaluate the effectiveness of BAZNAS Bengkalis's governance. The team conducted semi-structured interviews with key stakeholders, direct field observations, and in-depth analyses of institutional documents. The study’s primary focus included the effectiveness of Unit Pengumpul Zakat (UPZ) networks, digital readiness, and the correlation between fundraising efforts and the impact of distribution on the asnaf (zakat beneficiaries).

Key Findings: Synergy Between Governance and Trust

The success of fund collection in Bengkalis is driven by several crucial factors:

·         Strengthening UPZ Networks: The optimization of Unit Pengumpul Zakat at the village and institutional levels has significantly expanded service outreach to potential muzaki.

·         Building Muzaki Trust: Transparency in fund management and distribution has consistently increased public trust, which acts as the cornerstone of donor loyalty.

·         Diversification of Revenue Sources: Expanding the base of muzaki beyond the civil servant sector has become a vital strategy to mitigate the risks associated with relying on a single revenue stream.

·         Digital Adaptation: The enhancement of information technology-based services has simplified the process for muzaki to fulfill their zakat obligations, directly contributing to institutional operational efficiency.

Implications for the Future of Zakat Institutions

The findings of this research affirm that the sustainability of zakat management cannot rely solely on religious sentiment; it must be underpinned by professional, accountable, and data-driven management. Risman Hambali and the research team emphasize that regional BAZNAS offices must continue to innovate by integrating digital service systems to be more inclusive of the general public. With robust governance, zakat is no longer merely a social fund but a powerful economic instrument that effectively contributes to improving community welfare at the regional level.

Author Profile:

  • Risman Hambali – Researcher, Universiti Islam Malaysia; Expertise
  • Emerita Siti Naaishah Binti Hambali – Researcher, Universiti Islam Malaysia
  • Hainnuraqma Rahim – Lecturer, Universiti Teknologi MARA (UiTM)

Research Source:

Hambali, R., Hambali, E. S. N. B., & Rahim, H. (2026). "Sustaining Wealth Zakat Collection in Bengkalis: Governance, Trust, and Diversification". International Journal of Integrated Science and Technology (IJIST), 4(5), 280-289. DOI: https://doi.org/10.59890/ijist.v4i5.7


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