PONTIANAK – Career development opportunities and organizational support play
a significant role in strengthening employee engagement within government
institutions. A study conducted by researchers from the Faculty of Economics
and Business at Muhammadiyah University of Pontianak found that career
development and perceived organizational support have a positive and
significant impact on employee engagement among civil servants at Badan Pusat
Statistik West Kalimantan Province. The findings were published in the International
Journal of Business and Applied Economics (IJBAE), Volume 5, Issue 3, in
2026.
The study highlights the importance of employee engagement as a key factor
influencing productivity, loyalty, and service quality in public sector
organizations. Employees who are highly engaged tend to demonstrate greater
commitment, stronger motivation, and a higher willingness to contribute to
organizational goals.
The research was conducted among civil servants working at the Central
Bureau of Statistics (BPS) of West Kalimantan Province. Using a quantitative
approach, the researchers examined the relationship between career development,
perceived organizational support, and employee engagement. The analysis aimed
to determine the extent to which these factors influence employee engagement in
a government workplace setting.
The findings revealed that both career development and organizational
support positively affect employee engagement. Employees who perceive greater
opportunities for career advancement and stronger organizational support are
more likely to feel connected to their work and committed to their
organization.
Key Findings
- · Career development has a positive and significant effect on employee engagement.
- · Perceived organizational support has a positive and significant effect on employee engagement.
- · The correlation coefficient between career development, organizational support, and employee engagement is 0.414, indicating a moderate relationship.
- · Career development and organizational support together explain 17.1 percent of the variation in employee engagement.
- · Career development shows a significant influence with a t-value of 2.816 and a significance level of 0.006.
- · Perceived organizational support shows a significant influence with a t-value of 2.119 and a significance level of 0.037.
The study explains that career development provides employees with a clear
vision of their future within the organization. When employees see
opportunities for professional growth, training, and promotion based on merit
and competence, they tend to become more motivated and more engaged in their
work.
Perceived organizational support also plays a crucial role. Employees who
believe that their organization values their contributions, cares about their
well-being, and provides adequate support are more likely to develop a stronger
emotional connection with the institution. This encourages them to perform
better and maintain long-term loyalty to the organization.
According to the researchers, combining a well-structured career development
system with strong organizational support can serve as an effective strategy
for increasing employee engagement in the public sector. Higher engagement
levels can lead to improved productivity, better service quality, and greater
organizational effectiveness.
For government agencies, the findings demonstrate that investing in human
resource development offers benefits beyond improving employee competencies.
Such investments also strengthen the relationship between employees and the
organization, helping create a healthy, productive, and service-oriented work
environment.
The researchers recommend that future studies explore additional factors
influencing employee engagement, including leadership, organizational culture,
compensation, and individual characteristics. These factors may help explain
the remaining 82.9 percent of employee engagement variation that was not
covered by the current research model.
Author Profiles
- Rifa Fitriah - Universitas Muhammadiyah Pontianak
- Devi Yasmin - Universitas Muhammadiyah Pontianak
Research Source
The Influence of Career Development and Perceived Organizational Support on Employee Engagement among Civil Servants at the Central Bureau of Statistics of West Kalimantan Province. International Journal of Business and Applied Economics (IJBAE), Vol. 5 No. 3, 2026, pp. 917–930.
DOI: https://doi.org/10.55927/ijbae.v5i3.37.
Journal Website: https://journalijbae.my.id/index.php/ijbae
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