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Human Resource Management Drives Education Quality at Bintang Langkat High School
A 2026 study published in Jurnal Multidisiplin Madani (MUDIMA) finds that structured human resource management significantly improves education quality at SMA Swasta Bintang Langkat in North Sumatra. The research was conducted by Alfin Syahreza, Hamidah, M.Pd., and M. Rizqi Febri Hamdani from STKIP Budidaya Binjai. Their findings show that effective planning, recruitment, training, and evaluation of teachers and staff directly strengthen teaching performance, student outcomes, and school management.
The study matters because Indonesia continues to push for higher education standards under Law No. 20 of 2003 on the National Education System. As schools adapt to curriculum reforms such as the Merdeka Curriculum, strong human resource management has become a critical factor in maintaining competitiveness and improving student achievement.
Why Human Resource Management Matters in Schools
Education quality depends not only on curriculum design or facilities but also on the people who run the system. Teachers, administrative staff, and school leaders shape the daily learning experience. In private schools, where funding and recruitment processes may differ from public institutions, structured human resource management becomes even more essential.
SMA Bintang Langkat, established on February 15, 2016, is located in Ara Condong Village, Langkat Regency, North Sumatra. Despite being a relatively young private school, its graduates have successfully entered higher education and the workforce. According to the research team from STKIP Budidaya Binjai, this success is closely linked to how the school manages its human resources.
How the Research Was Conducted
The researchers used a qualitative descriptive method. Data were collected through:
- In-depth interviews with the principal, teachers, and administrative staff
- Direct classroom and school observations
- Documentation analysis
The study focused on four main components of human resource management at SMA Bintang Langkat:
- Human resource planning
- Recruitment
- Training and development
- Performance evaluation
The researchers then analyzed the data through reduction, presentation, and verification to identify patterns and practical impacts.
Key Findings: Four Pillars of Education Quality
The study highlights four structured management practices that influence education quality at SMA Bintang Langkat.
1. Strategic Human Resource Planning
Human resource planning is conducted at the beginning of each academic year. The school evaluates:
- Student enrollment numbers
- Teacher–student ratios
- Curriculum requirements
- Teacher retirements or transfers
Principal Rahmad Hidayat, S.E., explained that planning begins by reviewing student numbers and subject needs. “We first look at the number of students who have registered, then adjust it to the available subjects. If there are teachers who retire or transfer, that is also taken into consideration,” he said.
The researchers found that this structured planning ensures that teacher supply aligns with curriculum demands. However, budget constraints sometimes limit the full implementation of development programs.
2. Selective Recruitment Process
Recruitment at SMA Bintang Langkat follows several stages:
- Identification of staffing needs
- Administrative document screening
- Interviews
- Micro-teaching sessions
Candidates must match subject qualifications and demonstrate teaching competence and adaptability.
Teachers and staff noted that recruitment could benefit from greater transparency, but overall, the selection process ensures competency alignment. The study concludes that structured recruitment supports effective classroom instruction and school stability.
3. Continuous Training and Professional Development
Training programs are provided both internally and externally. These include:
- Curriculum workshops
- Subject Teacher Working Groups (MGMP)
- Online seminars
- Administrative and data management training
Teachers receive training on curriculum implementation, classroom management, and learning technology. Administrative staff receive training on data systems, finance, and school services.
Hamidah and her colleagues observed that teachers who participated in regular training showed improved instructional delivery and classroom engagement. Staff members also demonstrated stronger administrative efficiency, especially in digital systems.
Budget limitations remain a challenge, but the school continues to encourage independent professional development.
4. Regular Performance Evaluation
Evaluation is conducted through:
- Classroom observation
- Attendance monitoring
- Feedback discussions
- Informal coaching sessions
Principal Rahmad Hidayat emphasized that evaluations are conducted in a collaborative and supportive manner. “It’s not too rigid. The important thing is cooperation and communication,” he said.
Teachers reported that feedback is delivered constructively, helping them identify areas for improvement without feeling pressured. Staff members expressed a desire for clearer evaluation criteria and greater recognition of achievements.
The researchers concluded that while evaluation practices are functional, they are not yet based on fully measurable performance indicators. Strengthening this area could further improve outcomes.
Real-World Impact: Lessons for Indonesian Schools
The findings from SMA Bintang Langkat offer practical insights for other private and public schools in Indonesia:
- Structured HR planning ensures alignment between staffing and curriculum needs.
- Competency-based recruitment improves teaching effectiveness.
- Ongoing professional development strengthens adaptability in a changing education system.
- Supportive evaluation systems boost morale and accountability.
The study demonstrates that human resource management is not merely administrative. It directly shapes classroom performance, student comfort, and institutional reputation.
According to the authors from STKIP Budidaya Binjai, effective human resource management creates a more conducive learning environment. The learning process becomes more structured, relationships between educators and students improve, and administrative services become more organized.
Challenges Identified
The study also highlights ongoing challenges:
- Budget constraints limit training opportunities
- Recruitment transparency can be improved
- Evaluation systems lack fully standardized metrics
Despite these limitations, the overall human resource management system at SMA Bintang Langkat operates in a structured and measurable way.
Author Profile
Together, the STKIP Budidaya Binjai research team examines how management strategies influence educational quality in Indonesian schools.
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