The Effect of Work Stress and Motivation on the Performance of Employees of the Production Department of PT. SCT Bandung City

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Bandung, West Java— The Effect of Work Stress and Motivation on the Performance of Employees in the Production Department of PT. SCT Bandung City. This research was conducted by Feby Nur Fadilah and R.M. Juddy Prabowo from the Management Study Program, Faculty of Economics and Business, Jenderal Achmad Yani University, which will be published in  the East Asian Journal of Multidisciplinary Research (EAJMR) in 2026.

Research conducted by Feby Nur Fadilah and R.M. Juddy Prabowo revealed that a balance between work pressure and motivation strategies is an important key in maintaining workforce productivity, especially in the manufacturing industry which has high production targets and dynamic work rhythms.

Work stress as a real challenge in a production environment

Indonesia's textile industry faces stiff competition due to the entry of lower-priced imported products. This situation encourages companies to increase production efficiency, which ultimately impacts employee work pressure.

Based on the results of observations and company data, most of the production employees are still in the category of suboptimal performance. Fluctuating workloads, high quality demands, and order uncertainty are a source of psychological stress for workers.

Employees report a variety of stressful impacts, such as physical fatigue, difficulty concentrating, sleep disturbances, and anxiety on job stability. This condition shows that work stress is not just an individual problem, but related to organizational systems and work management.

This study confirms that the higher the level of stress experienced by employees, the greater the risk of decreased work performance. Stress that is not managed properly can decrease focus, productivity, and the quality of work results.

Work motivation has been proven to improve employee performance

In addition to work stress, research also highlights the importance of motivation as a performance driving factor. Motivation can be in the form of financial incentives as well as non-financial rewards such as recognition, emotional support, and good communication between superiors and subordinates.

The survey results show that the motivation system in the company is already running, but it is not optimal. Some employees feel that they are not getting appreciation for their work. The lack of annual bonuses since the COVID-19 pandemic and the lack of informal rewards are factors that affect work morale.

Statistical analysis shows that motivation has a significant positive influence on employee performance. This means that increased motivation will be followed by an increase in the quality and quantity of work.

Researcher from Jenderal Achmad Yani University emphasized that motivation is not only related to material compensation. Recognition from superiors, open communication, and opportunities to participate in decision-making also play an important role in increasing employee engagement.

Three key findings of the study

This research yields several key points that are relevant for company management and human resource practitioners:

  1. Work stress has a significant negative impact on employee performance. The higher the work pressure, the greater the potential for productivity decline.
  2. Providing motivation has a significant positive impact on performance. Support and rewards from companies are able to improve work performance.
  3. The combination of work stress and motivation explains about 26.6 percent of the variation in employee performance, suggesting that psychological and managerial factors have a significant contribution to productivity.

These results show that organizational management needs to look at employee performance holistically, not only from a technical standpoint, but also psychological conditions and work environments.

The role of management in creating work-life balance

In addition to individual factors, research highlights the importance of management's role in creating a healthy work environment. Participatory leadership and effective communication can help reduce work pressure while also boosting motivation.

Companies are advised to:

  1. Review the compensation and bonus system to be more transparent.
  2. Provide opportunities for employees to convey ideas and aspirations.
  3. Provide job training and regular evaluations to increase the clarity of work targets.
  4. Develop a culture of appreciation, including non-financial rewards.

Wider impact on the world of industry and HR management

These findings have important implications for industrial sectors that depend on labor productivity, particularly manufacturing and textiles. In an era of global competition, a company's success is not only determined by technology or capital, but also by the psychological well-being of employees.

A human resource management approach that focuses on balancing work demands and motivational support can be an effective strategy to improve a company's competitiveness. In addition, this research also provides a reference for HR practitioners in designing more sustainable employee welfare programs.

Author profile

  • Feby Nur Fadilah –Faculty of Economics and Business, Jenderal Achmad Yani University
  • R.M. Juddy Prabowo –Faculty of Economics and Business, Jenderal Achmad Yani University

Research source

Fadilah, F.N., & Prabowo, R.M.J. (2026). The Effect of Work Stress and Providing Motivation on the Performance of Employees in the Production Department of PT. SCT Bandung City.

East Asian Journal of Multidisciplinary Research (EAJMR), Vol. 5 No. 2, pp. 463–476.

DOI: https://doi.org/10.55927/eajmr.v5i2.11
Official URL: https://journaleajmr.my.id/index.php/eajmr

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