Bandung, West Java – The Effect of
Discipline Development and Physical Work Environment on Job Satisfaction of
Employees in the Production Department of PT KLM Bandung City. This research
was conducted by Riska Dwi Hermawati and R.M. Juddy Prabowo from the Management
Study Program, Faculty of Economics and Business, Jenderal Achmad Yani
University in a scientific article published in the East Asian Journal of
Multidisciplinary Research (EAJMR) in 2026.
Research conducted by Riska Dwi
Hermawati and R.M. Juddy Prabowo revealed that job satisfaction is not only
influenced by individual internal factors, but also by the company's management
system, especially in fostering discipline and the quality of the physical work
environment that supports production activities.
Work
discipline as the foundation of organizational performance
In this study,
discipline development is understood as the process of forming work behavior
that complies with organizational rules through regulations, sanctions, and
continuous training. Company data shows a relatively high rate of delays and
absenteeism without information in the production department of PT KLM Bandung,
which is an indication of low job satisfaction.
The results of
the analysis show that discipline coaching has a positive influence on employee
job satisfaction. When rules are applied consistently and fairly, employees
better understand their responsibilities, feel valued, and have higher
motivation to carry out their duties.
However, the
study also found that the implementation of discipline coaching in companies is
still relatively low. Some employees are considered to have not fully complied
with the work rules, while the sanction and coaching system has not run
optimally. This condition is an important challenge for human resource
management.
Physical
work environment plays a big role in satisfaction
In addition to
work discipline, physical work environment factors emerged as the variables
with the strongest influence on job satisfaction. The work environment which includes
lighting, room temperature, cleanliness, noise, security, and spatial layout
has a direct impact on employee comfort and focus.
Observations at
the research site showed some real problems, including:
- The workspace layout is not neat and cleanliness is
not optimal
- Inadequate lighting and ventilation
- High noise level
- Poorly maintained sanitation facilities
- The temperature of the workspace is hot due to the
lack of air conditioning
The measurement
results showed that the physical work environment received a low score from the
respondents, which is in line with the level of job satisfaction which is also
in the low category.
Statistical
analysis shows that the physical work environment has a greater influence than
discipline coaching, with a contribution of around 57.6 percent to increase job
satisfaction.
Three key
findings of the study
The study notes
some important findings that are relevant to the industrial world:
- Discipline coaching has a positive effect on employee
job satisfaction, although its implementation still needs to be improved.
- The physical work environment has the strongest
influence on improving job comfort and satisfaction.
- The combination of discipline coaching and physical
work environment explains about 65% of the variation in job satisfaction
of production employees.
The findings
confirm that performance improvement strategies are not enough only through
work rules, but must also be accompanied by improvements in physical
environmental conditions that support productivity.
Job
satisfaction as an indicator of organizational health
According to
Hermawati and Prabowo from Jenderal Achmad Yani University, job satisfaction is
closely related to organizational stability, including attendance rates,
employee loyalty, and productivity. A comfortable work environment can improve
concentration and reduce work stress, while consistent discipline coaching
creates a clear work structure.
Conversely, an
uncomfortable work environment and weak discipline system can trigger
dissatisfaction, increase turnover, and hinder the achievement of
organizational targets.
Implications
for the business world and HR management
The results of
this study provide a number of practical recommendations for companies,
especially the manufacturing sector:
- Develop a more consistent and transparent discipline
coaching system
- Improve physical facilities such as lighting,
ventilation, hygiene, and occupational safety
- Align tasks with employees' abilities to increase
work engagement
- Strengthen internal communication and employee
participation in decision-making
Author
profile
•
Riska Dwi Hermawati – Management Study Program,
Faculty of Economics and Business, Jenderal Achmad Yani University.
•
R.M. Juddy Prabowo – Lecturer in Management at
Jenderal Achmad Yani University
Research
source
Hermawati, Riska Dwi
& Prabowo, R.M. Juddy (2026). The Effect of Discipline Development and
Physical Work Environment on the Job Satisfaction of Employees of the
Production Department of PT KLM Bandung City.
East Asian Journal of
Multidisciplinary Research (EAJMR), Vol. 5 No. 2, pp. 447–462.
DOI: https://doi.org/10.55927/eajmr.v5i2.10
Official URL: https://journaleajmr.my.id/index.php/eajmr
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