KIPP Program Evaluation: Challenges and Strengthening of Population Administration Governance in South Sumatra

Illustration by AI

FORMOSA NEWS

A recent study published in July 2026 by Arif Rahman Hakim, Deby Chintia Hestiriniah, Budi Santoso from Stisipol Candradimuka, Zahrul Akmal Damin from Universiti Tun Hussein Onn Malaysia, and Efa Yuliana from the Master of Public Administration Science program at Stisipol Candradimuka, examines the effectiveness of the Public Service Innovation Competition Program (KIPP) in strengthening population administration governance in South Sumatra Province. This evaluation is crucial to ensure that bureaucratic innovation does not merely become a ceremonial competition event, but truly delivers sustainable public services with a direct impact on the community.

Fast, transparent, and accountable public services serve as key benchmarks in assessing the level of public trust in the government. Although the government has promoted a culture of innovation through KIPP, its implementation on the ground still faces various structural barriers. In South Sumatra Province, the increase in the number of population innovations has not been fully accompanied by long-term program sustainability, adequate budget support, and human resource capacity readiness.

To dissect this issue, the researchers employed a descriptive qualitative approach within the Population and Civil Registration Office of South Sumatra Province. Data collection was conducted through in-depth interviews, observations, and document studies, which were then analyzed using Richard M. Steers' framework of organizational effectiveness theory.

Based on in-depth evaluation results, several key findings regarding the effectiveness of the KIPP program implementation were identified:

• Goal Attainment: The program successfully increased regional participation in creating service innovations. However, its long-term sustainability remains weak because some innovations are created solely to meet competition requirements. Additionally, regional leadership commitment has proven critical in determining the consistency of innovation implementation at the local level.
• Integration Dimension: Communication and coordination between the provincial government and district/city governments have run quite well through coaching activities, socialization, and innovation clinics. Nevertheless, cross-sector coordination and post-competition evaluation systems still require more integrated strengthening.
• Adaptation Dimension: The adaptation aspect represents the most significant challenge due to limited apparatus competency, minimal budget allocation, and uneven digital technology infrastructure across various regions.

These findings carry strategic implications for public policy formulation and bureaucratic reform. The researchers emphasize that good governance must not stop at winning competition awards. Local governments need to integrate innovations into regional development planning documents, enhance apparatus competencies, and build a sustainable digital service ecosystem so that the benefits can be equitably felt by the community.

Author Profiles

• Arif Rahman Hakim: Academic at Stisipol Candradimuka, Indonesia.
• Deby Chintia Hestiriniah: Academic at Stisipol Candradimuka, Indonesia.
• Budi Santoso: Academic at Stisipol Candradimuka, Indonesia.
• Zahrul Akmal Damin: Researcher at the Department of Social Transformation and Regional Development, Universiti Tun Hussein Onn Malaysia, Johor, Malaysia.
• Efa Yuliana: Academic at the Master of Public Administration Science Program, Stisipol Candradimuka, Indonesia.

Research Source:

• Article Title: The Effectiveness of the Public Service Innovation Competition Program (KIPP) in Strengthening Population Administration Governance in South Sumatra Province
• Journal Name: Contemporary Journal of Applied Sciences (CJAS), Vol. 4, No. 7, July 2026
• DOI: https://doi.org/10.55927/cjas.v4i7.212