The implementation of Flexible Working Arrangements (FWA) and strong work discipline has been proven to significantly boost the performance of Millennial and Gen Z civil servants (ASN). A 2026 study conducted by Teguh Pambudi, Corry Yohana, and Tuty Sariwulan from the State University of Jakarta (UNJ) reveals that job satisfaction acts as a crucial bridge in transforming flexibility and discipline into tangible productivity within the public sector.
Transforming the Work Culture
The Indonesian bureaucracy is currently undergoing a transformation toward a more adaptive, digital, and results-oriented work model. For productive-age civil servants—specifically Millennials and Gen Z—work-life balance and flexibility are highly relevant factors. This research was conducted to fill the gap in understanding how modern work policies, such as FWA, influence employee performance within central government agencies.
Research Methodology
The study involved 215 respondents from the Millennial and Gen Z civil servant generations. A quantitative approach was utilized through survey methods, with data collected via Likert-scale questionnaires. The data was then analyzed using advanced statistical modeling techniques (Structural Equation Modeling-Partial Least Squares) to examine the causal relationships between work flexibility, discipline, job satisfaction, and employee performance.
Key Findings:
- Flexible Working Arrangements (FWA), work discipline, and job satisfaction positively and significantly improve employee performance.
- FWA and work discipline are proven to enhance employee job satisfaction.
- Job satisfaction plays a vital role as an intervening variable that strengthens the impact of FWA and discipline on performance.
Impact on the Public Sector
The research results emphasize that FWA policies are not merely options for remote work, but are strategic instruments for increasing bureaucratic effectiveness. When civil servants are granted greater autonomy in managing their time and work methods, their job satisfaction increases, which ultimately motivates them to achieve organizational targets more effectively.
Teguh Pambudi and his team from the State University of Jakarta emphasize that this success must be supported by adequate digital infrastructure, such as electronic performance applications, and maintained disciplinary oversight. They recommend that government agencies expand hybrid work options without compromising the quality of public service.
Author Profiles
Teguh Pambudi, Corry Yohana, and Tuty Sariwulan are academicians from the State University of Jakarta focusing on human resource management and bureaucratic governance.
Research Source:
- Article: "The Effect of Flexible Working Arrangement (FWA) and Work Discipline on Employee Performance through Job Satisfaction as a Mediation Variable"
- Journal: International Journal of Integrated Science and Technology (IJIST), 2026.
- DOI:
https://doi.org/10.59890/ijist.v4i7.22
0 Komentar