Surabaya, East Java — The Effectiveness
of the Implementation of Systematic Land Data Registration and Management at
BPN Surabaya II. This research was conducted by Adi Kresna Sakti, Nahdiya
Sabrina, and Leni Dwi Nurmala from Merdeka University of Malang in a scientific
article published in the East Asian Journal of Multidisciplinary Research
(EAJMR) in 2026.
Research conducted by Adi Kresna
Sakti, Nahdiya Sabrina, and Leni Dwi Nurmala revealed that the implementation
of the digital system at the National Land Agency (BPN) Surabaya II succeeded
in accelerating the land administration process, improving data accuracy, and
strengthening service transparency compared to the manual system previously
used. This digital transformation is considered a strategic step to answer the
demands of fast, accountable, and technology-based public services.
Manual
system is considered no longer efficient
Based on
the results of interviews, field observations, and analysis of land
administration documents, the research team found that the manual system faced
various operational obstacles. The data management process that is still based
on physical documents causes a relatively long file completion time, which is
about three to six months for one case.
In
addition, archive searches are often time-consuming because they have to be
done directly in the storage space. The risk of human error, loss of documents,
and damage to archives due to environmental factors is a recurring problem.
The study
also showed that manual systems require large resources, including additional
labor for filing and ample storage space. This condition makes service
efficiency low and has an impact on public satisfaction.
Digital
transformation through LAMPRIMA
In
response to these challenges, BPN Surabaya II implemented the LAMPRIMA
application as a digital-based land data management system. This system
presents a number of key features, such as automatic data filling, digital
validation, electronic mapping, and real-time process monitoring.
LAMPRIMA
enables the integration of data from a variety of modern measurement devices
such as geodetic GPS and drones. The process of creating a map that previously
took a few days can now be completed in just about a day.
The
researchers noted several significant changes after the implementation of the
digital system:
- File completion time is reduced from 3–6 months to about 1–2
months.
- Data input errors decrease due to automatic validation.
- Document searches can be done in seconds through a digital
system.
- Transparency is increased through the real-time file tracking
feature.
Data
accuracy increases and the risk of conflict is reduced
Digitalization
not only speeds up the process, but also improves the quality of land data. The
system is able to automatically detect data discrepancies and help prevent
overlapping land tenure that has the potential to cause conflicts.
In terms
of security, digital storage is equipped with a user authentication system,
activity logging, and periodic data backups. This provides better protection
than storing physical documents that are vulnerable to damage or loss.
According
to Adi Kresna Sakti from Merdeka University of Malang, digital transformation
in land administration is not only a change in technology, but also a change in
work culture towards a more transparent and data-based system.
Increased
user satisfaction
Research
shows that around 80 percent of internal employees are satisfied with the
implementation of LAMPRIMA because the work has become faster and more
structured. From the community side, satisfaction increases because the service
process is more transparent and the turnaround time is shorter. The digital
tracking feature allows the public to monitor the progress of files directly,
increasing trust in government services.
Digital
implementation challenges
Although
it provides many benefits, the implementation of LAMPRIMA also faces a number
of obstacles. Some senior employees have shown resistance to the change from
manual to digital systems. In addition, the digital competency gap and
dependence on internet network stability are challenges that need to be
overcome. The researcher emphasized the importance of continuous training,
increasing the digital literacy of apparatus, and strengthening the
technological infrastructure so that digital transformation runs optimally.
Implications
for public policy and service modernization
The
results of this study show that the digitalization of land administration has
the potential to improve the quality of public services as a whole. The
integration of digital systems can strengthen coordination between agencies, increase
bureaucratic transparency, and provide legal certainty for the community.
The
researchers recommend several strategic steps:
1.
Routine training to improve employees' digital
competencies.
2.
Strengthening technology infrastructure and
data security.
3.
Integration of the land system with other
government services.
4.
Socialization of digital services to the
public to increase the utilization of the system.
Author
profile
1.
Adi Kresna Sakti– Merdeka University of
Malang.
2.
Nahdiya Sabrina – Merdeka University of Malang
3.
Leni Dwi Nurmala – Merdeka University of
Malang.
Research
source
Sakti, A.K., Sabrina, N., &
Nurmala, L.D. (2026). The Effectiveness of the Implementation of Systematic
Land Data Registration and Management at BPN Surabaya II.
East Asian
Journal of Multidisciplinary Research (EAJMR), Vol. 5
No. 2, pp. 609–622.
DOI: https://doi.org/10.55927/eajmr.v5i2.22
Official URL: https://journaleajmr.my.id/index.php/eajmr
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