Malaysia—
Malaysia–China Digital Payment
Gap Keeps SME Transaction Costs High, Study Finds. This research was conducted
by Anran Qiao, Bee Wah Tan, and Mingpei Lu from the School of Economics,
Finance and Banking (SEFB), UUM College of Business, Universiti Utara Malaysia,
and published in the February 2026 edition of the Indonesian Journal of Business
Analytics (IJBA).
The
research, conducted by Anran Qiao, Bee Wah Tan, and Mingpei Lu, analyzed how
the integration of cross-border digital payments between Malaysia and China
within the Digital Silk Road framework impacts MSME transaction costs and
identifies policy friction points that still hinder interoperability. The
research also found an "integration gap" between technological
readiness and bilateral policy coordination, which continues to maintain costs,
delays, and compliance burdens for micro, small, and medium enterprises
(MSMEs).
Domestic
Readiness Is Strong, Cross-Border Coordination Lags
According
to the study, Malaysia’s domestic electronic payment usage has expanded
rapidly. As shown in Figure 1 (page 2), per-capita electronic
transactions rose from around 150 in 2019 to approximately 409 in 2024,
reflecting strong digital adoption supported by Bank Negara Malaysia.
However,
the researchers argue that domestic payment maturity does not automatically
reduce cross-border transaction costs. When Malaysian SMEs transact with
Chinese partners, additional layers of intermediaries, foreign exchange (FX)
conversion, compliance screening, and differing regulatory standards still
apply.
This
mismatch creates what the authors describe as an “integration gap.”
Three
Main Cost Channels Affecting SMEs
The
study identifies three primary channels through which policy frictions increase
SME costs:
1️⃣ Search and Information Costs
Differences
in QR standards, merchant onboarding rules, and registration requirements mean
SMEs may need multiple systems for reconciliation. Without full
interoperability between Malaysia’s DuitNow QR and China-based payment
ecosystems, administrative burdens increase.
As
discussed in the policy comparison table (Table 1, pages 5–6), partial
standards mismatches can result in scan failures, refunds, and
exception-handling costs.
2️⃣ Settlement and Liquidity Costs
Domestic
transfers in Malaysia are near-instant, but cross-border transactions involve
additional settlement layers. According to the paper’s benchmark comparison
with G20/FSB targets (Table 2, page 6), retail cross-border payments
should ideally cost no more than 1% and be credited within one hour for 75% of
cases .
In
practice, SMEs often face:
- Longer
processing times
- Higher
working-capital lock-up
- Prefunding
requirements
- Opaque
intermediary fees
These
delays directly affect SME cash flow management.
3️⃣ FX Transparency and Conversion Costs
The
study highlights foreign exchange spreads as a major friction. Without
transparent MYR–CNY pricing and direct settlement integration, SMEs encounter
what the authors describe as an “FX black box.”
Layered
conversion fees and unclear spreads inflate costs and reduce
predictability—particularly harmful for SMEs operating on thin margins.
Policy
Pillars Behind the Frictions
The
analysis maps transaction-cost issues against three governance pillars:
- Data
Governance
Malaysia’s Personal Data Protection Act (PDPA) and China’s Personal Information Protection Law (PIPL) impose cross-border data transfer conditions. Differences raise onboarding and compliance costs. - Clearing
and Settlement Arrangements
Cross-border payments still rely heavily on intermediaries, increasing settlement delays and FX complexity. - Technical
Standards Coordination
Partial QR and payment standard misalignment increases operational risk and reconciliation burdens.
The
study emphasizes that these are institutional coordination challenges—not
technological limitations.
Three
Practical Reform Proposals
To
close the integration gap, the authors propose a three-layer strategy:
🔹 1. Establish a Bilateral Regulatory Sandbox
A
joint sandbox between Bank Negara Malaysia (BNM) and the People’s Bank of China
(PBOC) could test:
- Simplified
KYC/AML for low-risk SME transactions
- Controlled
cross-border data-sharing corridors
- Clear
refund and dispute rulebooks
This allows experimentation without full-scale regulatory overhaul.
🔹 2. Harmonise Cross-Border QR Standards
True
interoperability requires more than the ability to scan a code. The paper
recommends:
- Common
QR payload mapping
- Interoperable
merchant identifiers
- Real-time
fee and FX disclosure at point of sale
ASEAN’s
cross-border QR experiences offer design templates.
🔹 3. Explore Atomic Settlement and CBDC Pilots
Longer-term
cooperation may involve central bank digital currency (CBDC)-related pilots.
The principle of atomic settlement—where payment and FX conversion occur
simultaneously—could reduce settlement risk and shorten waiting times for SMEs.
However,
the authors caution that this should proceed through phased pilots rather than
immediate large-scale deployment.
Why
This Matters for SMEs
SMEs
bear a disproportionate share of fixed compliance and reconciliation costs.
Unlike large corporations, they lack the scale to absorb high FX spreads or
prolonged settlement times.
The
study argues that improving cross-border payment efficiency is not merely a
technical upgrade—it is an SME competitiveness strategy.
When
cost, speed, transparency, and access align with G20 targets, SMEs can:
- Improve
cash-flow stability
- Reduce
administrative overhead
- Expand
into cross-border e-commerce
- Compete more effectively in regional trade
Author
Profiles
- Anran Qiao- UUM College of Business, Universiti Utara Malaysia
- Bee Wah Tan- Universiti Utara Malaysia
- Mingpei Lu- Universiti Utara Malaysia
Source
Qiao, A., Tan, B. W., & Lu, M. (2026).Digital Silk Road and Cross-border Payment Integration between Malaysia and China: Policy Synergies, Frictions, and Impacts on SME Transaction Costs. Indonesian Journal of Business Analytics (IJBA), Vol. 6 No. 1, hlm. 95–106.
DOI: https://doi.org/10.55927/ijba.v6i1.16182
URL: https://journal.formosapublisher.org/index.php/ijba

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