Perumda Tirta Lestari Tuban Suffers IDR 1.93 Billion Annual Loss from Pipeline Water Leaks
TUBAN, Formosa News — Perumda Air Minum Tirta Lestari in Tuban Regency loses 984,739 cubic meters of water annually, representing 22.8 percent of its total system input
Non-Revenue Water (NRW)—the difference between the volume of water entering a distribution network and the volume billed to customers—poses a persistent operational hurdle for water utilities across Indonesia
To evaluate physical and commercial water loss across Tuban Regency, researchers from the Sepuluh Nopember Institute of Technology (ITS) applied the International Water Association (IWA) Water Balance framework alongside the Infrastructure Leakage Index (ILI)
The analysis by the Sepuluh Nopember Institute of Technology (ITS) team produced five primary empirical findings regarding Tuban's water infrastructure:
- Physical Leakage Dominates Total Losses: Physical pipe bursts and joint leaks account for 78.6 percent (774,145 cubic meters per year) of all lost water, forming the largest component of Non-Revenue Water in the system
. - Substantial Commercial Losses: Non-physical losses reach 179,259 cubic meters annually, driven primarily by customer meter under-registration (80,744 cubic meters), unauthorized connections (6,205 cubic meters), and administrative data handling errors
. - Severe Network Inefficiency Category: The utility’s Infrastructure Leakage Index (ILI) score reached 13.18, placing Perumda Tirta Lestari in Category D—the lowest performance tier for developing nations, indicating excessive physical loss exceeding 200 liters per connection per day
. - Heavy Financial Burden: Water losses cost the utility an estimated IDR 1.93 billion annually, combining IDR 935.23 million in uncollected revenue and IDR 997.96 million in wasted water production and treatment costs
. - Reactive Operational Practices: Leak repairs remain almost entirely reactive—occurring only after customer complaints—due to the absence of dedicated District Metered Areas (DMA) and active leak detection protocols
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The real-world implications of this study offer direct action plans for municipal leaders, water utility executives, and infrastructure policymakers
Emphasizing the necessity of systemic operational reform, the ITS research team outlined clear steps for utility management
Author Profiles
- Syahfa Adinda Relyando, S.T. Affiliation: Department of Environmental Engineering, Faculty of Civil Engineering, Planning, and Geosciences, Sepuluh Nopember Institute of Technology (ITS), Surabaya, Indonesia, Field of Expertise: Environmental Engineering, Water Supply Management, and Non-Revenue Water (NRW) Reduction
- Prof. Dr. Ir. Ali Masduqi, S.T., M.T. Affiliation: Department of Environmental Engineering, Faculty of Civil Engineering, Planning, and Geosciences, Sepuluh Nopember Institute of Technology (ITS), Surabaya, Indonesia, Field of Expertise: Water Treatment Engineering, Water Distribution System Management, and Environmental Infrastructure
Research Source Information
- Article Title: Water Loss Analysis at Perumda Air Minum Tirta Lestari Tuban Regency Using the Water Balance Method and Infrastructure Leakage Index
- Journal Name: Indonesian Journal of Contemporary Multidisciplinary Research (MODERN)
- Publication Year: 2026 (Vol. 5, No. 4, pp. 601–618)
- DOI:
https://doi.org/10.55927/modern.v5i4.54 URL Jurnal: https://journal.formosapublisher.org/index.php/modern

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